Lost In Arabization

arabization

In a highly globalised and an increasingly interdependent world, it seems as if countries are easily influenced by each other’s governments, companies, and cultures. The increase of global interaction and trade has obliged corporations to tailor their offerings to suit local needs and preferences.

Even more, in order to fit in with the environment they operate in, many brands have to either create special products for certain regions or to alter their advertising messages according to the local customer profile. The latter often results in many problems due to the fact that certain languages are hard to employ unless they were mastered first.


When advertising in the Arab world, many companies prominently fail to “localise” their messages using the Arabic language. The Arabic language is considered as one of the hardest languages in the world. What adds to the challenges is it being a really meaning-sensitive language in which each word could have many different meanings or expressions.

As we all know, language plays a huge role in communication and message transmission. It might affect people’s behaviour, perceptions, attitudes, or even shape their thoughts. This makes it even more important for brands to acknowledge this phenomenon and adapt their messages accordingly.


Translation vs. Arabization

Despite all of this, it seems that most brands often resort to translation rather than “Arabization” of their ads.

Translation had always been a crucial factor in the Arab culture. In fact, many caliphates used to reward the translator of a book into Arabic with the book’s weight in gold. Translation could be defined as writing the literal meaning of a word in another language.

On the other hand, Arabization is more about context and comprehension. Instead of merely writing the literal meaning of the word, it gets localised based on the locals’ ideology to connect with them on personal level.

Why Do Brands Resort to Ad Arabization? 

advertising

The Arab market is vast which sort of obliges brands to adapt to the local’s values, ideologies, and traditions instead of implementing their own. 

In order to appeal to the locals, many brands resort to ad arabization. They do so to avoid appearing too foreign or “alien” to their audience as well as to increase the brand’s familiarity. It helps brands adapt to the local Arab culture and allows people to accept and relate to it even more.

Moreover, ad arabization could help brands develop positive bonds with the consumers which later turns into a positive attitude and brand perception. It increases the consumers’ positive associations with the brand itself.

 All of this adds to the importance of revolving the brand’s messages of what’s most important to the target audience themselves. This would definitely make them pay more attention to the message and try harder to comprehend it.   


The Problem in Translation

It is crucial that brands localise their ads instead of merely translating them; the latter often results in drastic effects. When relying more on translation, a lot of context could get eradicated. It would make the message lose its sense of meaning which might later affect the brand’s offerings and value proposition.

Translation might also result in unwanted problems including socio-cultural or political ones as well. It could make the ad lose its intended outcome and divert the brand from its identity. Also, translation could cause confusion in the intended message which in turn hurts the brand’s image and positioning.

These are some of the reasons behind brands resorting to ad arabization instead of translation. In fact, there happens to be a lot of arabized ads which have succeeded in appealing to the locals and added to the overall brand’s strength.


AD-aptation

Ads adaptation could either be textual or graphical. Sometimes, using images of people who look like the target audience in ads might help to grab attention. Also, using texts or words in ads that are commonly said in the local area where the ad will be shown might also do the trick.

It’s important to note that not all of the ad arabization efforts are deemed as successful.  While trying to “Arabize” their ads, many companies fail miserably.

One of the reasons for failure is that brands believe that they’re localising their ad when they are just translating its language. This results in a lot of translation and grammatical mistakes which ends up killing the ad’s vibe or identity.   

There are a lot of cases where brands committed translation mistakes in their ads and marketing efforts. Such mistakes have proven to be costly for brands later on. To solve this, there has to be a team of Arab natives who oversee the ad arabization process and edit any language mistake to set up the ad’s tone.

translation mistake
“هراء” literally translates to “Bull-shi*”

Know Thy-“Product”

However, the key to Arabization extends far from language and translations. There has to be an understanding of the product’s feature as well as the brand elements to depict the advertising messages accurately.

Also, not having a wide grasp of the culture and its artefacts could result in misunderstanding the ad’s intended message. The audience could perceive the ad as offensive or even use it as a trigger to boycott the brand itself.

In order to successfully arabize the ad, it has to resonate with the Arabic heritage.

This also applies to brands which are advertising globally but using outdated representation of the Arab culture. Brands should consider the effect of such act especially if the business plans on entering a new market later on and expanding to the Arab world.

The effect of this act might go viral and affect the segment the brand is trying to reach in the new market. It might also result in a negative brand impression and a massive opportunity loss.  

This has actually happened when Coca Cola used an “oriental” view of the Arab World in one of its ads and the public viewed it as offensive and racist. Coca Cola had to take back its ad from the market which caused some financial and non-financial losses. 

– Expelling Arabs out of “The Chase”

Do You Believe in “The Tooth Fairy”?

Add to that, there are certain characters which don’t exist in the Arab culture such as the tooth fairy. This adds to the importance of knowing which images to avoid and which to embed in advertisements.

Dwayne the rock Johnson in the tooth fairy
“You can’t handle the tooth” – The Tooth Fairy

Ad Arabization is crucial for any brand trying to make an impact in the Arab market. Instead of relying on translation, localising their ads would add more value to the brand identity.

Arabizing ads could occur on different levels. These are often affected by each country’s culture and language, but it’s essential to merge all of these factors together for more representation in the brand’s ad messages.


Nostalgia – “Delicate, but Potent”

Do you often get a funny or a strange feeling whenever you hear Disney Channel’s intro?

Disney Channel Castle
Can you hear this picture? If you can, click here

Upon hearing this intro, most people get reminded of their childhood’s favourite movies. It serves as a representation of the simpler times where everyone was happy and had zero worries about the future and what it entails.

Such effect could be created through different sensory inputs such as the smell of your mother’s cooking, an old note from your best friend in high school, or an old package of your favourite candy bar.

All of these feelings could be depicted as “Nostalgia”; longing for the good old days. Nostalgia occurs when you get sentimental over past memories, it happens when you’re longing for the past.

Mad Men – The Carousel

Due to nostalgia’s powerful impact, many marketers have taken advantage of it and turned it into a form of marketing called “Nostalgia Marketing”.

Like other types of marketing, nostalgia marketing aims to grab the consumer’s or the audience’s attention. It does so by triggering affections that resulted from events or trends that occurred with them in the past.   

Nostalgia marketing is present all around us in various forms. Some brands utilise it in their advertising, product packaging, or in their brand persona. They mostly use elements from pop culture, different celebrities who were famous a long time ago such as Bill NYE, old fads or trends which everyone knows about, old music or classic colours and fonts, or historical events that have shaped our world and societies as we know it.

It is part of the reason why Disney keeps remaking its older animated movies using live-action features.

Beauty and the Beast Poster
“She warned him not to be deceived by appearances, for beauty is found within.”

One of the brands which have successfully integrated nostalgia with its identity and brand persona is Benefit Cosmetics.

Benefit capitalises on its retro pink colour from the 1970s and manages to incorporate it in its packaging and advertising. It does so by combining it with its trademark humour which allows its messages to resonate with its audience and to stand out.

Benefit Cosmetics Ad

Nostalgia marketing is also used by numerous social media platforms. Have you ever received a notification from Facebook reminding you about a post you wrote nine years ago?

That’s right! We’re talking about Facebook memories. It has made people re-post and share old memories. Interestingly, Facebook is actually using the “memories” feature to train their A.I. to detect the type of memory whether it’s pleasant or sad.   

When it comes to advertising, one of my favourite campaigns which had nostalgia written all over it was done by the one and only ketchup brand, Heinz. Heinz paid a tribute to the iconic show “Mad Men” in their “Pass the Heinz” ad campaign.

The ad campaign was first introduced and rejected on the show almost 50 years ago to be later approved by Heinz in real life. The key idea behind it is not showing any ketchup or Heinz bottles in the ads which should supposedly initiate a craving for the product.   

Heinz Billboard Ad from Mad Men
Heinz. The Only Ketchup.

Moreover, every now and then, we see many products from our childhood relaunching.

If you’re a 90s kid, then you might remember the most beloved cookies-and-cream snack, “Dunkaroos”. General Mills has announced that the product is relaunching after it was discontinued back in 2012. This has resulted in many people posting about their excitement for this news on social media.

Dunkaroos 2020
Just “Dunk” it

Nostalgia can happen on an individual, cultural, or on a generational level.

When used deliberately, it could create positive outcomes for brands and allow them to achieve their goals. However, it is important that marketers understand the key motivator of their audience before using it in any of their efforts.

As inferred by research, one important thing about nostalgia is that it allows people to feel good and optimistic. Such feelings get later associated with the brand which is using nostalgia to communicate its message. It would affect their purchasing decisions and make them spend more.

Nostalgia makes people feel inspired and react positively to ads. This allows brands to evoke certain affections and emotional responses from consumers which later get transformed into trust.

When used on social media, nostalgia is more likely to make the posts go viral. For example, the #throwbackthursday created a lot of buzz. Many brands and users still use it to get more traffic and visibility to their pages.    

Nostalgia marketing has the power to trigger memories which are often linked to the individuals’ values. This allows brands to utilise it and to tap into their consumers’ values and characteristics.

It allows for better and deeper connections with them on a more personal level.

In advertising, nostalgia serves as an authentic component which resonates more with the audience. It allows brands to create shared memories with their consumers and to make their message more memorable and shareable.

It is important that nostalgia gets incorporated within multi-dimensional branding initiatives to achieve desired outcomes and to avoid unwanted confusion. It has to be in line with the brand identity as a whole.


Whether we realise it or not, nostalgia plays a huge role in our lives.

This is one of the reasons which made marketers leverage it for their own advantage. However, it is important that nostalgia is used strategically so that it wouldn’t distort the message or shift the focus from the product itself.

Although nostalgia marketing could incur some costs, but if it was used correctly, it could definitely be worth all the expenses. It only has to feel true enough.

Synesthesia – “Taste” the Words

synaesthesia

When you hear the word “banana”, are you able to “smell” it? Or by merely reading the word, do you picture a certain colour?

If your answer was yes to any of these questions then, you might be experiencing synesthesia. Synesthesia could be simply defined as the “crossing of the senses”. It occurs when the activation of a specific sense upon being exposed to a stimulus leads to the activation of another unrelated sense at the same time.

Synesthesia affects 3 – 5% of the population. This could be one of the reasons why marketers resort to it in their ads and in their marketing efforts.  


Billie Eillish winning 4 Grammy awards

Fun Fact: Famous singer, Billie Eilish, has synesthesia. In her case, she can visualise her own music!


In a world full of clutter, it became more difficult for marketers to grab the attention of their audience and to stand out from the others. However, the application of synesthesia in their ads could help them tackle such problem and cut through the noise.

Add to that, synesthesia can also help increase brand associations. It’s one of the reasons behind people associating Tiffany’s Jewellery shade of blue with luxury.

Tiffany's Blue Box
Something Blue..

Synesthesia allows marketers to appeal to their audience different senses upon exposure to a specific ad. This, in turn, affects their perceptual process and makes them focus their attention towards it even more. It will also allow the audience to visualise the message and to grasp its meaning easily.  

By having consumers experience synesthesia strategically, it’ll definitely make the whole brand experience more memorable and allow the brand to avoid habituation in its advertising.

Habituation occurs when an ad or a stimulus gets repeated too often resulting in a decrease or a lack of responses. The ad might appear too similar to others and have the audience lose their attention in a second. 

In advertising, it is important to manage the absolute threshold of intensity which is the minimal amount of intensity needed to grab the consumers’ attention. The exposure to millions of ads per day created a need for higher thresholds to grab attention.

This also adds to the importance of applying synesthesia in an ad. Achieving higher stimulus intensity and higher thresholds could be done through synesthesia. It could give advertisers the ability to manage thresholds and the intensity of the stimulus or the ad.

One company that managed to apply synesthesia in its ads effectively is Coca-Cola.  Recently, it created a very iconic, simple yet powerful #TasteTheFeeling ad campaign which leveraged synesthesia to make its brand more concrete.

Coca-Cola "Taste the Feeling" ad
“Try not to hear this”

By merely looking at this pic, you can’t help but to hear the sound of a Coca bottle opening and to imagine its taste, and that’s a sense of synesthesia for you.

Coca-Cola Advertisement

The taste, smell, and look of Coca-Cola had been widely communicated worldwide. By seeing the soda bubbles effervescence inside the glass, it will certainly trigger memories of the sound of a Coke being poured into a glass. What added to its effect is the “try not to hear this” title which worked in a form of reverse psychology.

Coca-Cola ad by ogilvy

Perhaps, what helped Coca Cola achieve its goals is the fact that they have communicated the “feeling” of tasting a Coca-Cola across all of their marketing campaigns over the past years. The sound of opening a Coke or pouring one into a glass could be found in all of its ads. This made it easier for consumers to visualise such sounds effortlessly.


You can check out their ad below:

“Taste” the Feeling

This campaign allowed Coca-Cola to leverage synesthesia to make the stimulus of their ads more intense. It certainly grabbed the attention of the audience and made them “taste” the feeling. Most importantly, these ads got Coca-Cola 86 million impressions and got people talking about it across four European markets in the first two months only.


Although it has become way harder for advertisers to cut through the noise, it had certainly made them come up with new and creative ways to grab the audience attention.

Synesthesia could be applied in a form of multi-sensory marketing to make the ads more powerful. However, it needs to be done strategically and with relevance to the brand involved so that it doesn’t harm it or cause any confusion in the process.